/* In-app feedback widget (static/js/feedback.js) and its inbox.
 * Builds on the shared .modal-overlay / .settings-* dialog shell in style.css
 * and only uses theme variables, so light and dark both follow the app. */

.feedback-modal,
.feedback-inbox-modal {
    max-width: 620px;
    max-height: 90vh;
}

.feedback-required {
    color: var(--danger-color);
}

.feedback-form .settings-field label {
    display: block;
    margin-bottom: 0.35rem;
    color: var(--text-primary);
    font-size: 0.875rem;
    font-weight: 500;
}

.feedback-form select,
.feedback-textarea {
    width: 100%;
    background: var(--input-bg);
    color: var(--text-primary);
    border: 1px solid var(--border-color);
}

.feedback-form select:focus,
.feedback-textarea:focus {
    background: var(--input-bg);
    color: var(--text-primary);
    border-color: var(--accent-secondary);
    box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--accent-secondary) 25%, transparent);
}

.feedback-textarea {
    resize: vertical;
    min-height: 120px;
}

.feedback-textarea::placeholder {
    color: var(--text-muted);
}

.feedback-counter {
    display: block;
    text-align: right;
}

.feedback-form .form-text,
.feedback-inbox-modal .form-text {
    color: var(--text-secondary);
}

.feedback-attach-header {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
}

.feedback-thumbs {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(130px, 1fr));
    gap: 0.6rem;
    margin-bottom: 0.6rem;
}

.feedback-thumbs:empty {
    display: none;
}

.feedback-thumb {
    position: relative;
    margin: 0;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    overflow: hidden;
    background: var(--bg-tertiary);
}

.feedback-thumb a {
    display: block;
}

.feedback-thumb img {
    display: block;
    width: 100%;
    height: 86px;
    object-fit: cover;
    object-position: top left;
}

.feedback-thumb figcaption {
    display: flex;
    justify-content: space-between;
    gap: 0.35rem;
    padding: 0.3rem 0.45rem;
    font-size: 0.72rem;
    color: var(--text-secondary);
}

.feedback-thumb-name {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.feedback-thumb-size {
    flex-shrink: 0;
    color: var(--text-muted);
}

.feedback-thumb-remove {
    position: absolute;
    top: 6px;
    right: 6px;
    width: 26px;
    height: 26px;
    border: none;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: rgba(0, 0, 0, 0.65);
    color: #fff;
    font-size: 0.75rem;
    cursor: pointer;
    transition: background 0.15s ease;
}

.feedback-thumb-remove:hover,
.feedback-thumb-remove:focus-visible {
    background: var(--danger-color);
    outline: none;
}

.feedback-thumb.is-capturing {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    min-height: 116px;
    font-size: 0.78rem;
    color: var(--text-secondary);
}

.feedback-dropzone {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0.45rem;
    padding: 0.9rem;
    border: 1px dashed var(--border-color);
    border-radius: 8px;
    color: var(--text-secondary);
    text-align: center;
    transition: border-color 0.15s ease, background 0.15s ease;
}

.feedback-dropzone > .bi {
    font-size: 1.4rem;
    color: var(--text-muted);
}

.feedback-dropzone.is-dragover {
    border-color: var(--accent-secondary);
    background: var(--bg-hover);
}

.feedback-dropzone-text {
    font-size: 0.82rem;
}

.feedback-dropzone-actions {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: 0.5rem;
}

.feedback-dropzone .btn-outline-secondary {
    color: var(--text-primary);
    border-color: var(--border-color);
}

.feedback-dropzone .btn-outline-secondary:hover:not(:disabled) {
    background: var(--bg-hover);
}

.feedback-status {
    min-height: 1.25rem;
    font-size: 0.85rem;
    color: var(--text-secondary);
}

.feedback-status.is-error {
    color: var(--danger-color);
}

.feedback-status.is-warning {
    color: var(--warning-color);
}

.feedback-success {
    padding: 2rem 1.5rem;
    text-align: center;
    color: var(--text-primary);
}

.feedback-success > .bi {
    font-size: 2.5rem;
    color: var(--success-color);
}

.feedback-success h4 {
    margin: 0.75rem 0 0.5rem;
    font-size: 1.1rem;
}

.feedback-success p {
    color: var(--text-secondary);
    margin-bottom: 0.35rem;
}

.feedback-modal .settings-reset,
.feedback-inbox-modal .settings-reset {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
}

.feedback-modal .settings-save,
.feedback-inbox-modal .settings-save {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
}

.feedback-modal .settings-save:disabled {
    opacity: 0.6;
    cursor: wait;
}

/* Unread-reply count. Shared by the header button, the user menu, the FAB and
   the dialog footer. */
.feedback-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 1.15rem;
    height: 1.15rem;
    padding: 0 0.3rem;
    border-radius: 999px;
    background: var(--danger-color);
    color: #fff;
    font-size: 0.68rem;
    font-weight: 600;
    line-height: 1;
}

.feedback-badge[hidden] {
    display: none;
}

.feedback-header-btn {
    position: relative;
}

.feedback-header-btn .feedback-badge {
    position: absolute;
    top: -5px;
    right: -5px;
}

.user-menu-dropdown .dropdown-item .feedback-badge {
    margin-left: auto;
}

/* Floating trigger for pages that do not place their own. Bottom-left so it
   never collides with the assistant FAB on the right. */
.feedback-fab {
    position: fixed;
    left: 20px;
    bottom: 20px;
    z-index: 1030;
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.55rem 0.95rem;
    border: 1px solid var(--border-color);
    border-radius: 999px;
    background: var(--bg-secondary);
    color: var(--text-primary);
    font-size: 0.85rem;
    box-shadow: var(--shadow);
    cursor: pointer;
    transition: background 0.15s ease, transform 0.15s ease;
}

.feedback-fab:hover {
    background: var(--bg-hover);
    transform: translateY(-1px);
}

.feedback-fab:focus-visible {
    outline: 2px solid var(--accent-secondary);
    outline-offset: 2px;
}

.feedback-fab > .bi {
    color: var(--accent-secondary);
}

@media (max-width: 575.98px) {
    .feedback-fab-label {
        display: none;
    }
}

/* ── Inbox ─────────────────────────────────────────────────────────── */

.feedback-inbox-loading,
.feedback-empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0.6rem;
    padding: 2rem 1rem;
    color: var(--text-secondary);
}

.feedback-empty > .bi {
    font-size: 2rem;
    color: var(--text-muted);
}

.feedback-inbox-item {
    padding: 1rem;
    margin-bottom: 0.85rem;
    border: 1px solid var(--border-color);
    border-radius: 10px;
    background: var(--bg-primary);
}

.feedback-inbox-item.is-unread {
    border-color: var(--accent-secondary);
}

.feedback-inbox-meta {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.4rem;
    margin-bottom: 0.6rem;
}

.feedback-inbox-date {
    margin-left: auto;
    font-size: 0.75rem;
    color: var(--text-muted);
}

.feedback-pill {
    display: inline-block;
    padding: 0.12rem 0.55rem;
    border-radius: 999px;
    border: 1px solid var(--border-color);
    background: var(--bg-tertiary);
    color: var(--text-secondary);
    font-size: 0.72rem;
    font-weight: 500;
}

.feedback-pill.status-new {
    color: var(--accent-secondary);
    border-color: var(--accent-secondary);
}

.feedback-pill.status-in_review {
    color: var(--warning-color);
    border-color: var(--warning-color);
}

.feedback-pill.status-resolved {
    color: var(--success-color);
    border-color: var(--success-color);
}

.feedback-pill.status-closed {
    color: var(--text-muted);
}

.feedback-pill.is-new {
    background: var(--danger-color);
    border-color: var(--danger-color);
    color: #fff;
}

.feedback-inbox-message,
.feedback-reply-text {
    margin: 0;
    white-space: pre-wrap;
    word-break: break-word;
    color: var(--text-primary);
    font-size: 0.9rem;
}

.feedback-inbox-thumbs {
    display: flex;
    flex-wrap: wrap;
    gap: 0.45rem;
    margin-top: 0.65rem;
}

.feedback-inbox-thumb {
    display: block;
    width: 84px;
    height: 56px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    overflow: hidden;
    background: var(--bg-tertiary);
}

.feedback-inbox-thumb img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    object-position: top left;
}

.feedback-inbox-thumb.is-missing {
    opacity: 0.4;
}

.feedback-replies {
    margin-top: 0.85rem;
    display: flex;
    flex-direction: column;
    gap: 0.6rem;
}

.feedback-reply {
    padding: 0.7rem 0.85rem;
    border-left: 3px solid var(--accent-secondary);
    border-radius: 0 8px 8px 0;
    background: var(--bg-tertiary);
}

.feedback-reply-meta {
    display: flex;
    align-items: center;
    gap: 0.45rem;
    margin-bottom: 0.35rem;
    font-size: 0.75rem;
    color: var(--text-secondary);
}

.feedback-reply-meta strong {
    color: var(--text-primary);
}

.feedback-awaiting {
    margin: 0.75rem 0 0;
    font-size: 0.8rem;
}

/* Inbox: per-item delete. */
.feedback-inbox-delete {
    border: none;
    background: transparent;
    color: var(--text-muted);
    padding: 0.15rem 0.35rem;
    border-radius: 6px;
    line-height: 1;
    cursor: pointer;
}

.feedback-inbox-delete:hover:not(:disabled),
.feedback-inbox-delete:focus-visible {
    color: var(--danger-color);
    background: var(--bg-hover);
    outline: none;
}

/* ── Feedback summary view (#/feedback, FeedbackAdmin) ─────────────── */

.sidebar-nav .nav-feedback-badge {
    margin-left: auto;
}

.feedback-summary-main {
    display: flex;
    flex-direction: column;
    gap: 18px;
    min-width: 0;
}

.feedback-summary-retention {
    padding: 0.2rem 0.6rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.16);
    color: #f8fafc;
}

.reports-kpi.feedback-kpi-warn .reports-kpi-value {
    color: var(--warning-color);
}

.reports-kpi.feedback-kpi-danger .reports-kpi-value {
    color: var(--danger-color);
}

.feedback-summary-charts {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 14px;
    padding: 0 16px 16px;
}

.feedback-summary-chart h3,
.feedback-summary-section h3 {
    margin: 0 0 0.5rem;
    font-size: 0.8rem;
    font-weight: 600;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    color: var(--text-secondary);
}

.feedback-summary-fallback {
    margin: 0;
    padding-left: 1.1rem;
    color: var(--text-primary);
}

.feedback-summary-section {
    padding: 14px 16px;
    border: 1px solid rgba(148, 163, 184, 0.28);
    border-radius: 12px;
    background: var(--card-bg, rgba(148, 163, 184, 0.04));
}

.feedback-summary-list {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
    gap: 10px;
}

.feedback-summary-item {
    display: block;
    padding: 0.7rem 0.8rem;
    border: 1px solid rgba(148, 163, 184, 0.24);
    border-radius: 10px;
    background: var(--bg-primary);
    color: var(--text-primary);
    text-decoration: none;
    transition: border-color 0.15s ease, transform 0.12s ease;
}

.feedback-summary-item:hover,
.feedback-summary-item:focus-visible {
    border-color: var(--accent-secondary);
    color: var(--text-primary);
    transform: translateY(-1px);
    outline: none;
}

.feedback-summary-item.is-new {
    border-left: 3px solid var(--accent-secondary);
}

.feedback-summary-item-top {
    display: flex;
    justify-content: space-between;
    gap: 0.5rem;
    margin-bottom: 0.35rem;
    font-size: 0.85rem;
}

.feedback-summary-item-user {
    font-weight: 600;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.feedback-summary-item-meta,
.feedback-summary-item-count {
    flex-shrink: 0;
    font-size: 0.75rem;
    color: var(--text-muted);
}

.feedback-summary-item-pills {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.35rem;
    margin-bottom: 0.35rem;
}

.feedback-summary-item-preview {
    margin: 0;
    font-size: 0.82rem;
    color: var(--text-secondary);
    display: -webkit-box;
    -webkit-line-clamp: 2;
    line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

/* Summary: AI themes panel. */
.feedback-themes-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.35rem;
}

.feedback-themes-head h3 {
    margin: 0;
}

.feedback-themes-head h3 .bi {
    color: var(--accent-secondary);
}

.feedback-themes-text {
    margin-bottom: 0.5rem;
    padding: 0.75rem 0.9rem;
    border-left: 3px solid var(--accent-secondary);
    border-radius: 0 8px 8px 0;
    background: var(--bg-tertiary);
    color: var(--text-primary);
    font-size: 0.9rem;
    line-height: 1.55;
    white-space: pre-wrap;
    word-break: break-word;
}